Meet your dedicated broker support team, trained to help you navigate any challenges in getting your applications through to final approvals and settlement, our team is ready to answer your queries. Get in touch with us via phone on 02 7907 8394 or start a chat during business hours using our new Broker Support Chat service, which is easily accessed by clicking on the button at the bottom of this page.
Meet your broker support team
Mel Sandford
Manager Broker Operations
Teresa Begg
Broker Operations Specialist
Charlotte Greer
Senior Broker Support Officer
Steffi Fernandez
Broker Support Officer
Jahmeil Baker
Broker Support Officer
Jamie Kongmani
Broker Support Officer
Tianna Dye
Broker Support Officer
Meet your broker business team
Kylie Anderson
Business Development Manager AFG Brokers
Kylie Anderson has successfully managed broker relationships with a major lender and worked as a broker herself over the course of her 25 years in the finance industry. She’s spent a significant amount of time providing extensive lending and relationship support to the broker channel, which has provided her with a strong knowledge of credit policies and a clear understanding of the challenges encountered by brokers.
Kylie fully appreciates the significance of both the broker relationship and the customer experience, and she knows how to keep an application flowing. She can assist brokers with outside-the-box scenarios, and help them to workshop their applications when required.
Based in Brisbane, Kylie has a wide network of industry contacts in Queensland, and looks forward to introducing the BCU brand offerings to our broker partners across our NSW/QLD footprint.
Get in touch with Kylie
Email: kylie.anderson@bcu.com.au
Phone: 0418 911 518
Daniel Woods
State Manager
With two decades of banking experience under his belt, Daniel brings an outstanding knowledge of the mortgage and finance broking industry to his role. More importantly, he and his team have a willingness to go the extra mile that’s seen them build and maintain strong relationships with brokers and key aggregators.
Daniel is passionate about providing brokers and their clients with a genuine alternative to the major banks. He leads a team of dedicated BDMs who are equally committed to servicing the needs of brokers, and advocating for the important role brokers play in providing customers with greater choice and competition.
Get in touch with Daniel
Email: daniel.woods@bcu.com.au
Phone: 0418 449 093
Broker Support
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Monday - Friday
8:30am to 4:30pm AEST
Monday - Friday
8:30am to 4:30pm AEST